Honda Issues Recall On 2002 VTX1800C
Recall: MTB 12982 (0909)
American Honda's Motorcycle Division is conducting a Safety Recall
to inspect the swingarm-to-final drive flange weld on certain 2002
VTX1800C models.
Certain units could have an improperly positioned drive flange weld
that lacks sufficient penetration. If the weld breaks while riding,
it could cause the rider to lose ontrol and lead to a crash.
A limited number of 2002 VTX1800C models within the following VIN
ranges:
1HFSC460*2A007853 thru 1HFSC460*2A008262
1HFSC460*2A010163 thru 1HFSC460*2A010447
Letter from Honda:
IMPORTANT SAFETY RECALL NOTICE
Dear VTX1800C Owner:
This notice is sent to you in accordance with the requirements of
the National Traffic and Motor Vehicle Safety Act.
What is the reason for this notice?
Honda Motor Co., Ltd. has determined that a defect which relates to
motor vehicle safety exists in certain 2002 model year Honda
VTX1800C motorcycles. The swingarm may have been improperly
welded.
Safety Consequence
The swingarm could break while riding which could cause the rider
to lose control. This could lead to a crash in which the rider
could be seriously injured or killed.
What should you do?
Please call your authorized Honda motorcycle dealer and make an
appointment to have the swingarm on your VTX1800C inspected. If
necessary, the dealer will replace the swingarm. These procedures
will be performed free of charge. Please plan to leave your
VTX1800C for at least one day to allow the dealer flexibility in
scheduling.
Who to contact if you experience problems?
If you are not satisfied with the service you receive from your
Honda dealer, you may write to:
American Honda Motor Co., Inc.
Motorcycle Customer Service
Mail Stop 100-4C-7B
1919 Torrance Blvd.
Torrance, CA 90501-2746
(866) 784-1870
If you believe that American Honda or the dealer has failed or is
unable to remedy the safety defect in your vehicle, without charge,
within a reasonable period of time (60 days from the date you first
contact the dealer for a repair appointment), you may submit a
complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave., SE
Washington, DC 20590
Or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 [TTY
(800) 424-9153], or go to
http:// www.safercar.gov.
What to do if you feel this notice is in error.
Our records show that you are the current owner of a 2002 VTX1800C
involved in this campaign. If this is not the case, or the
name/address information is not correct, please fill out and return
the enclosed, postage-paid Information Change Card. We will then
update our records. If you previously had your swingarm replaced
due to the problem described in this notice, please use the
attached form to request reimbursement.
If you have questions.
If you have any questions about this notice, or need assistance
with locating a Honda dealer, please call Honda Motorcycle Customer
Service at (866) 784-1870.
We apologize for any inconvenience this campaign may cause
you.
Sincerely,
American Honda Motor Co., Inc.
Motorcycle Division
Contact our Vehicle Service and Repair
department to schedule an appointment.